Right of withdrawal

Orders you send us will be binding for us only if you will on our side receive the confirmation via email which the whole order process has been regularly completed, the payment has been authorized and products are available. Print the e-mail and preserve it; if you do not receive the confirmation, please, contact us at amministrazione@svta.it.

If you are a private and not professional user (buy with tax number and not VAT registration) and you do not use the goods any way buy for professional reasons, if the transaction concerning the order is totally concluded at a distance, to the n.185/99 government decree senses you are granted be receded from the contract without penalty and without giving any explanation for a ten workday period for the day in which you receive the products. You responsible if you uses the on-line sale system to perform emulative acts and in that case you are kept to the compensation for damage.

All what you must do is to give us news of your intent to be receded from the contract with registered letter with receipt warning indicating with what modes you wish that the sum is returned to you (shipping costs are at your expense). Failing to do so the choice will be made by the seller. Within the same term can also send a telegram or fax or telex you arrange to send mediating letter recommended with receipt warning within the 48 next hours confirmation.Within the ten workday you must send us the integral products, not used and in their integral original wrapping with the intact seals back.

The shipment to the sender is to your load and under your responsibility. Parcels in mark, given assigned or quick will be not accepted under no circumstances beyond the withdrawal right period expiry.

The material received not in conformity with the rules on the withdrawal right will be sent back by us to the sender, which shipment expense load will be done.

The refund of the paid sum will be made within thirty days from the receipt and acceptance of the goods at our place of business.


Begun services before the term useful for exercising the right of withdrawal

goods whose price is bound to the good capital market rate fluctuation

Goods clearly customized

Goods which for their nature cannot be sent back or risk to damage it quickly

Software or audio-visual products sold sealed and opened by the consumer